Frequently asked questions

SurfaceX is a social platform designed to help people stay connected in a simple and meaningful way. It allows users to share moments, post updates, interact with friends, and communicate through messaging, voice calls, and video calls. The platform focuses on real connections and a clean social experience without unnecessary distractions.

Yes. SurfaceX is free to use. You can create an account, share posts, connect with friends, send messages, and explore the platform without any cost. If premium features are introduced in the future, they will always be optional.

Creating an account on SurfaceX is simple. Download the app or visit the website, enter your phone number or email address, verify your account, and set up your profile. Once your account is created, you can start connecting with friends and sharing content.

SurfaceX allows you to share a variety of content, including: Text updates Photos Videos Comments on posts Reactions to content Messages with friends Your posts appear in the feed of the people you choose to connect with.

You control who sees your content. SurfaceX provides privacy settings that allow you to manage the visibility of your posts and profile. You can decide who can interact with you and who can view your shared content.

You can search for friends using their username or profile name. Once you find them, you can follow or send a connection request depending on their privacy settings. Once connected, their posts and updates will appear in your feed.

Yes. SurfaceX includes built-in messaging so you can communicate with your friends directly inside the platform. You can send text messages, photos, and videos, and react to messages in conversations.

Yes. SurfaceX supports both voice and video calls so you can communicate in real time with friends. Calls can be started directly from the messaging interface.

If you come across content that violates our guidelines, you can report it directly from the post or user profile. Our team reviews reports and takes appropriate action when necessary to maintain a safe environment for everyone.

If you no longer want to interact with someone on SurfaceX, you can block their account. Once blocked: They will not be able to view your profile or posts They cannot send you messages They will be removed from your connections You can manage blocked accounts in your settings.

If you choose to leave SurfaceX, you can request account deletion from the account settings. After deletion, your profile and content will no longer be visible on the platform, although some data may remain temporarily in backups for security or legal purposes.

SurfaceX uses security practices designed to protect user data and maintain the reliability of the platform. We continuously monitor the system to help prevent unauthorized access and maintain a secure environment. However, users should also take precautions such as keeping their login information private.

If you need assistance or have questions about SurfaceX, you can contact our support team. Support Email: info@surfacex.co.in Our team will do their best to respond and help resolve any issues.